Our commitments
At MY BCBG, we are committed to providing an unparalleled shopping experience for our customers. Here are our key commitments
Quality and Authenticity
We offer an exclusive selection of high-quality fragrances. Each product is carefully chosen from the most prestigious brands, such as Dior, Chanel, Armani and Bvlgari, guaranteeing the authenticity and longevity of each fragrance.
All our products are 100% originals.
Click on the button below to download certificate of authenticity of our products.
Dedicated Customer Service
Our customer service team is at your disposal to answer all your questions and help you with your purchases. You can contact us Monday to Friday from 09:00 to 18:00 and Saturday from 09:00 to 14:00. We are committed to responding to your emails within 24 hours, ensuring fast and efficient assistance.
Environmental Commitment
We are deeply committed to protecting the environment. We have digitized our processes to minimize our ecological impact. What's more, we choose eco-friendly cartons and packaging to reduce our carbon footprint and promote sustainable practices.
Data security
Protecting your personal data is our top priority. We have implemented strict security measures and obtained data protection certifications, ensuring that your information is treated securely and confidentially.
Varied selection of products
With some thirty brands currently on the market, our product range is constantly evolving to bring you the latest novelties and timeless classics. We work with a wide range of brands to cater for all tastes and preferences.
Optimizing the Purchasing Experience
We are continually improving our site, taking into account your comments and suggestions, to offer you the best possible shopping experience. This includes integrating new payment methods, improving ordering processes, and adding advanced search filters to make it easy for you to find the perfect product.
Flexible Returns Policy
We offer a 30-day return policy for all our products, provided they are sealed in their original packaging. If an item doesn't meet your expectations, you can return it hassle-free for a full refund. We want to make your shopping experience as easy and pleasant as possible.
Partnerships and Expertise
We work with a number of beauty salons and hairdressers to enhance our expertise and bring you the latest trends and innovations in perfumes and cosmetics.